FAQs Archive

Why am I unable to view the webinar?

The most common reasons for experiencing difficulty viewing a webinar on the delivery platform we use are browser incompatibility, VPN use, and internet connection restrictions. AnyMeeting [...]

KHudspeth2025-08-14T12:20:02-04:00August 14th, 2025|Comments Off

How do I get my certificate of completion for a webinar?

About 48-hours after you have attended the webinar, you will receive an email that contains certificate access information. Use the link in the email and you [...]

KHudspeth2025-04-08T12:45:12-04:00November 15th, 2023|Comments Off

I see an error message: “This email is already in use”

Ensure that you are not logged in on another device, tab, or browser. Try clearing your cache and cookies or logging in from an incognito window. [...]

KHudspeth2024-03-06T17:34:11-05:00November 15th, 2023|Comments Off

I am unable to see or hear the webinar or the webinar has frozen

If you are using a VPN to connect to the internet, that is most likely the issue. Disconnect from the VPN or use another internet connection. [...]

KHudspeth2024-03-06T17:35:23-05:00November 15th, 2023|Comments Off

Why am I unable to connect to the webinar?

The most common source of connection issues is the use of a VPN. VPNs are common on internet connections used by government agencies and large companies. [...]

KHudspeth2024-03-06T17:28:15-05:00November 15th, 2023|Comments Off

Do I need to establish a user account and login to use the NoonPi website?

You are able to view the website without establishing a login account. However, in order to become a member you will be asked to create a [...]