Certificate Access Email Not Received
If it has been more than 48 hours since you attended a webinar and you’ve not yet received an email with certificate access information, please contact us using the form below. We will research the electronic attendance records and email you by the end of the next business day.
Please note that the following criteria are used to determine eligibility for a certificate of completion.
- You must have registered in advance of the webinar and received a confirmation of the registration
- You must have logged in using the email address you used to register for the webinar
- You must have attended the entire webinar presentation
If you’re a member of a registered group, your certificate of completion access email will be sent within 2 business days after we receive the attendance log from your group administrator.