Skills Development - Problem Solving (Interactive)

In Skills Development - Problem Solving, you'll learn ...

• How to apply techniques for problem recognition data collection
• Strategies to solve problems systematically
• The application of crisis modeling for streamlining crisis resolution

Overview

If you are not part of the solution, you are part of the problem. A problem is any obstacle that creates a challenge in achieving a desired goal. Problem-solving is the systematic process of removing challenges blocking a goal. Understand how you can determine the required action to manage or stop a problem and understand how you can define the problem to apply the correct solution. This course focuses on early problem recognition, four stages of creative problem solving, how to define problems accurately, confident decision making and crisis resolution.

An application activity form is also included to assist you with the implementation of the techniques in the course.

Specific Knowledge or Skill Obtained

This course teaches the following specific knowledge and skills:

• Solving different type of problems using best possible technique
• Understanding the different stages in problem solving
• Applying correct decision making to the problem
• Establish a plan for crisis resolution

Certificate of Completion

You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 10 questions. PDH credits are not awarded until the course is completed and quiz is passed.